Ka Man Wong

User experience designer, project management.

I had been working for the hospitality industry for more than 10 years. My first job was a flight attendant for a Japan based company. I also spent 7-8 years in luxury hotels including the Ritz-Carlton, Peninsula and Island Shangri-la as a guest services agent to a training specialist. My extensive knowledge on creating best guest journey is very rewarding in professional and a personal perspective.

Over the past 5 years, I worked for Apple, the world’s most innovative company focusing on how to connect people by using technology. The role of store manager allowed me become a true and authentic leader with a lots of learning alongside.

Afterwards, i had taken the chance to work in West Kowloon District Authority. The project intend to build Hong Kong as the next art and cultural hub in Asia and i’m focusing the project of visual art museum named M+, a 20/21st century visual art culture museum that targets to open at the end of 2020 or early 2021. My job is to create a successful framework based on visitors experience which contributes to the overall museum strategy. On the other hand, my duty is keep inspiring my team on a day to day basis. Currently, I’m taking a Master course at Central Saint Martins, University of the Arts of London to discover how can art merge with business perspective and contributes to the community.


Title – Can social innovation help reduce working parent problem.
I’m interest in this topic so to focus on discovering social innovation and intended to find out how impactful about social innovation on people, society and the economy (eventually or hopefully on the planet). it’s easy to confuse sustainability with social innovation as constantly people are thinking how to make the society in a sustainable or a better future. As a full time working mother, i’m keen to learn and know what resources in the creative industry can do to help.